Delivery & Returns

DELIVERY INFORMATION

Orders placed before 1pm Monday – Friday shipped same day.

All orders placed after 1pm or on the weekend will be dispatched the next working day.

Please email us at enquiries@wellness-one.co.uk if you have any questions or special requests.

UK	PRICE	SERVICE	TIMEFRAME
Orders below £50	£4.95	DPD Next Day	1-2 working days
Orders over £50	Free	DPD Next Day	1-2 working days
Guaranteed before 12pm	£10.95	DPD Before 12	Next working day before 12:00pm
Saturday Delivery*	£11.95	Royal Mail - Special Delivery Saturday	Guaranteed Saturday

*If ordered after 1pm Thursday or Friday before 1pm

NOTE: In certain circumstances, we will use Royal Mail 1st Class Signed For, which has a 1-3 working day delivery time. Orders of Release Patches will use this service where they are the only product in the order.

INTERNATIONAL	PRICE	SERVICE	TIMEFRAME
Within Europe	£9.95	Royal Mail International Tracked & Signed	International delivery times vary
Outside Europe	£14.95	Royal Mail International Tracked & Signed	International delivery times vary

RETURNS INFORMATION

You have 14 days upon receiving your order to return it.

Please contact at enquiries@wellness-one.co.uk if you wish to return an item.

Damaged, broken or opened items cannot be returned.

Excellent customer service. I have ordered the hemp oil many times and it’s always been delivered on time. The products are of very good quality and the proper oil not the cheap pale looking liquid some companies are selling

Debra McInnes

More than 4 years ago, I spent £5,500 on assessment and treatment for my then 18 month old cocker spaniel with intestinal problems. We have ‘managed’ her condition (IBS?) ever since - she is now nearly 6 yrs. After only 3 months using hemp oil she has only had one very minor episode, in contrast to severe symptoms every 10 days. Phenomenal! I have a happy dog! Watch this space! Thank you!

anne willoughby

I have been using hemp oil for a number of years now and would never be without it as it has improved my quality of life and gives a feelgood factor. One bottle lasts a long time and the service is very efficient. I have recommended it to a number of people in my social circle.
Thank you WO for that little bottle of magic.

Diane French

A friend a work recommended that I should try using hemp oil to help sleep during the day after work. I ended up buying their Signature Blend 2 and I was really impressed. I have had some of the best sleep I've had in a while. I would definitely recommend hemp oil if you have trouble with sleeping.

John Terpet

Great company, im aware there are alot of questionable outlets, so i took some time researching to find a place i can trust and here i am. I suffer from anxiety and the mid range products were a good start, i am now taking the 800mg absorb in the morning and trying out different strength oils in the evening to find out what works best. I have more control over my symptoms. Also very good service, plenty of info on the site, fast order processing and good delivery.
Thanks

steven watson

I first started dealing with Wellness One after I heard about the free health and advise that they offer, this was before purchasing any product. The staff spend time to help you where you can which gained my custom, after purchasing some of the products (Absorb + and Life edition) it was clear that this company are the very best in this industry, I would 100% recommend Wellness One and their services. 10/10.

Josh Whitaker

My Wife and myself, were informed of this product, by our Daughter, who recommended 100% Wellness One.
We have been on Asorb Pure+ in order help in our arthritis in my knees, and my wife's hands!
We have seen many benefits, and we are on subscription now.
First class service and very helpful advice.

David Moore

I have been navigating migraines and sinus pain for far too long and after hearing about Wellness One as a way to support in alleviating the pain I decided to invest in hemp oil, and I am in love with it. The packaging, the quality and overall vibe of the company and product are fantastic. I already feel a marked improvement all round. I would highly recommend supporting this company and your body.

Charlotte Bevan

My skin is glowing off HEMP FACE CREAM
I have very sensitive skin & im so happy to finally find a face cream that’s mild & leaving my skin smooth & refreshed.
I’ve also been using it on a damaged muscle on my back. Thanks il be buying again

Vee Dunn

I'm so glad I was recommended this company. The staff really know everything there is to know about hemp products.
The best quality at a great price. Thank you Nick and Alex for always going above and beyond. I tell my friends far and wide. Such a great, efficient company. I highly recommend 👌